Steel-Line Garage Doors hereafter referred to as the manufacturer hereby warrants:
1. Garage doors (domestic) to be free from defects in material and workmanship for a period of 12 months from date of purchase.
2. Garage doors (commercial application) light industrial doors plus roller shutters and aluminium type doors to be free from defects in material and workmanship for a period of 1 year from date of purchase. With the exception that:
(i) While Colorbond® doors are long lasting, hardwearing, peel, flake and chip resistant, under normal conditions this warranty does not extend to inherent defects in steel or other material used in the manufacture or to the Colorbond® process applied. The company will, however, procure and assign to the customer the benefit of the warranty of the manufacturer BlueScope®.
(ii) From the date of purchase, providing that the installation was correctly performed and the appropriate care and services have been performed by the purchaser, the manufacturers\\\' obligations under the warranty are limited to rectify any such defect in material and workmanship in a manner that is considered reasonable by the manufacturer and including if required, the use of touch up paint to the surface coat.
(iii) In the case of timber clad doors due to the nature of timber No warranty will apply to the timber component if affected by the weather.
3. Where the garage door has been installed by the manufacturer the warranty on such installation shall be free from defect in workmanship and material for a period of 1 year for domestic and 3 months for industrial and commercial applications from date of its installation.
4. Garage door operators (domestic application) to be free from defects in material for a period of 5 years for motors and 2 years for electronics and mechanics from date of purchase.
5. Garage door operators (commercial application) to be free from defects in material for a period of 3 months from date of purchase.
6. Where the garage door operator has been installed by the manufacturer, the warranty on such installations shall be free from defect in workmanship and material for a period of 1 year.
7. Where a unit has been returned to the manufacturer, all costs incurred in the return will be paid for by the purchaser. If in the opinion of the manufacturer the product is found to be faulty, all defective parts will be replaced at no cost to the purchaser.
(i) Where a defect is found in an operator which has been installed by the manufacturer, the purchaser shall notify the manufacturer and the manufacturer shall make arrangements to inspect the said operator.
(ii) The manufacturer retains the option to repair or replace any operator found to be faulty.
(iii) If during an on site inspection the fault is rectified by an adjustment that comes under the responsibility of the purchaser to have the product serviced on a regular basis, a service fee will be charged.
8. Proof of purchase must be given to the manufacturer at time of warranty claim.
9. Clear access must be provided to drum, operator, track and lifting equipment to enable our representatives to conduct service/warranty work.
10. Any claim for damaged panel or curtain must be made within 7 days of supply, or installation.
11. The manufacturer reserves the right to modify any existing or future products without incurring any obligation to incorporate such modification to product already manufactured or to which this warranty may relate.
12. The manufacturer reserves the right to touch up on site Colorbond® and or pre-painted surfaces on its range of garage doors but no responsibility will be taken for the possibility of any paint rubs, scuffing etc on the internal wash coat finish or external painted surface.
13. This warranty does not apply to any defect, loss or damage arising or caused directly or indirectly by or as a result of:
(i) Any masonry rendered or other surfaces cracking or collapsing during installation of the door.
(ii) Any defect or deterioration of timber including drying out after installation.
(iii) Any weakening or collapse of the structure to which the doors are affixed occurring any time after installation.
(iv) Any damage to or deterioration in the condition of the doors occurring after delivery and prior to installation.
(v) Any defect (including defects in component parts or accessories) arising from or attributable to the failure to carry out normal preventive maintenance or adjustment.
(vi) To any additional defect damage or deterioration arising from or attributable to the operation of the door after it is known to be defective.
(vii) To any door being installed within 800 metres of the sea or other body of water of equivalent or greater salt concentration or in an area subject to industrial fall out or the use of incorrect cleaning material (acid wash) on the door or adjacent area.
14. Exclusions to warranty period:
(i) Key & barrel - 1 year warranty
(ii) Spring tensions - 3 months warranty
(iii) Repair or warranty work - 3 months warranty
15. Not included in warranty (garage doors operators):
(i) Batteries
(ii) Fuses
(iii) Globes
(iv) Sensitivity and Limit Switch adjustment
(v) Transmitter and receiver range
(vi) Misuse of product
16. Note: All warranties will be voided subject to:
(i) Water damage and condensation.
(ii) Power supply black out or surge.
(iii) Door blowing in, storm damage or any act of God.
(iv) Modification or adjustment by unauthorised persons.
(v) Any interference from radio (including citizen band radios) or any other electronic device.
(vi) Account not paid in full by the purchaser.
(vii) Preventive maintenance and regular servicing by experienced door installers.
17. Subject only to the provisions of the Trade Practices Act and any legislation of the state or territory wherein the doors of the company shall have been sold or installed (which may confer certain rights on consumers of goods and those rights by such legislation may be rendered incapable of exclusion) this warranty supersedes and excludes all representations, warranties and conditions whether expressed or implied by law and the company shall have no liability or otherwise that herein provided for any loss and damage (including consequential loss and damage, loss of use or profits) by reasons of delay, defective or faulty materials or workmanship, negligence or any act, matter or thing done permitted or omitted to be done by the company.